Privacy Policy
Last updated: December 2, 2025
1. Introduction
Alerje, Inc. ("Alerje," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our FAIT platform, mobile applications, website, and related services (collectively, the "Services").
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide, including:
- Name, email address, and contact information
- Account credentials
- Health information related to food allergies and oral immunotherapy treatment
- Dosing schedules and treatment progress
- Symptom reports and reaction data
- Communications with healthcare providers through our platform
2.2 Automatically Collected Information
When you use our Services, we may automatically collect:
- Device information (type, operating system, unique identifiers)
- Usage data (features accessed, time spent, interactions)
- Log data (IP address, browser type, access times)
- Location data (with your consent)
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our Services
- Facilitate communication between patients and healthcare providers
- Send treatment reminders and notifications
- Generate insights and predictions to support treatment decisions
- Conduct research and development to improve allergy care (using de-identified data)
- Comply with legal obligations
- Protect the safety and security of our users and Services
4. HIPAA Compliance
Alerje is committed to compliance with the Health Insurance Portability and Accountability Act (HIPAA). When we handle Protected Health Information (PHI) on behalf of healthcare providers, we do so as a Business Associate and maintain appropriate safeguards as required by HIPAA regulations.
5. Information Sharing
We may share your information with:
- Healthcare Providers: Your treating physicians and clinical staff as necessary for your care
- Service Providers: Third parties who perform services on our behalf (hosting, analytics, customer support)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for marketing purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Data Retention
We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Object to or restrict processing
- Data portability
- Withdraw consent
To exercise these rights, please contact us at info@alerje.com.
9. Children's Privacy
Our Services may be used to manage treatment for minors. In such cases, we collect information from parents or legal guardians who consent on behalf of their children. We do not knowingly collect personal information directly from children under 13 without parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Alerje, Inc.
Email: info@alerje.com